Obsidian has the ability of providing specialized services, fulfilling the needs of our clients, with high economic, social and environmental sustainability.
Our Strategy is:
Know How
From our partners and strategic allies.
Specialized Professionals
We base the success of our services in undertaking the development of our medium and long-term projects in every level or area of activity of the company, with qualified personnel, in strict relationship with the profiles and demands of each position.
Quality of Service
Quality is the essential criterion of our actions. We constantly train, supervise and assess our personnel in their work performance. We assess client satisfaction with the service provided.
Use of High Technology
Updating and constant technological innovation is the determining factor to grow in efficiency and effectiveness, achieving in this way a better cost-benefit relationship.
High Development and Innovation Capacity
Our ongoing concern is to improve work systems and procedures, by adapting them to the new needs using high-end technological resources, investing on and supporting actions that tend to improve the quality and competitiveness of our human resources. We know that excellence is a key factor to achieve the fidelity of our clients.
Clear Communication Channels
Part of our strategy is to achieve a mutual cooperation work environment, communicating with our collaborators and clients in a sincere and timely way, clearly identifying roles and responsibilities in order to reach the goals set.
Confidentiality
We are aware of our clients’ information value, and therefore, confidential information for providing our services will only be used for contract purposes, and we will take all the necessary precautions in order to protect it, without disclosing it to third parties, prior to the clients’ approval.
Commitment with the Mission and Policies of the Client
We are known for our sense of commitment with our client companies, recognizing our position as strategical partners and the importance of the challenges we undertake.
